Privacy Policy

1. Data Controller Identity

This Privacy Policy applies to the personal information collected and processed by MY DEAL REAL ESTATE COMPANY LTD. (referred to as “My Deal Real Estate”, “we”, “us”, or “our”). We serve as the legal Data Controller responsible for safeguarding your personal data in accordance with the laws of Belize.

2. Scope & Legal Framework

This Privacy Policy governs your use of our website (https://mydealrealestate.bz), our property inquiry channels, direct communications, and professional brokerage services across Belize Countrywide.

We process personal data in strict adherence with:

• The Belize Data Protection Act, 2021, governing fair, transparent, and secure handling of personal records;
• The Money Laundering and Terrorism (Prevention) Act of Belize and regulations promulgated by the Financial Intelligence Unit (FIU);
• The Belize Companies Act, 2022; and
• Internationally recognized privacy principles (including principles consistent with the General Data Protection Regulation (GDPR) and United States state privacy frameworks) to protect our global clientele and overseas investors.

3. Information We Collect

We only collect personal information that is reasonably necessary to fulfill your real estate requests, provide property consulting, maintain website security, or comply with statutory requirements under Belize law.

A. Information You Voluntarily Provide

• Contact Details: Your full name, email address, telephone number, WhatsApp contact number, and mailing address submitted through our contact form, listing inquiries, or consultation requests.
• Property Requirements & Preferences: Budget range, desired property category (residential home, beachfront land, acreage, commercial business, or long-term rental), target location in Belize, and specific amenities.
• Seller & Landlord Data: Property title deeds, parcel numbers, land certificates, surveys, boundary plans, tax receipts, and seller representation authorizations when listing properties.
• Client Due Diligence & KYC Records: Valid government-issued photo identification (passport, Belize Social Security card, or driver’s license), proof of residential address (utility bill or bank statement), and source of funds declarations when entering real estate sales, purchase contracts, or escrow arrangements as mandated by Belize FIU compliance regulations.

B. Information Collected Automatically

• Device & Browser Data: IP address, browser type, operating system version, referring URL, and general geographic location (country/city level).
• Usage Information: Pages viewed, property listings explored, search queries, time spent per page, and interaction with image galleries.
• Technical Cookies: Session identifiers, anti-spam tokens, and cookie consent preferences stored locally on your device.

4. How We Use Your Personal Information

We process your personal information for the following specific and legitimate purposes:

• Facilitating Real Estate Inquiries: Answering questions regarding available properties for sale or rent, scheduling property viewings, and preparing comparative market analyses.
• Brokerage & Consultancy Services: Assisting buyers, sellers, landlords, and investors through all stages of real estate transactions in Belize.
• Legal & Regulatory Compliance: Fulfilling mandatory Know-Your-Customer (KYC), Anti-Money Laundering (AML), and Counter-Financing of Terrorism (CFT) requirements overseen by the Financial Intelligence Unit (FIU) of Belize.
• Website Security & Fraud Prevention: Protecting our website against automated bots, malicious spam, unauthorized access, and cross-site scripting attacks using anti-spam validation.
• Customer Communication: Providing requested transaction updates, closing documentation, or responding to direct WhatsApp and email inquiries.

Zero Sale Commitment: We never sell, rent, lease, monetize, or trade your personal data to third-party advertising networks or commercial marketing brokers.

5. Legal Bases for Processing

Under the Belize Data Protection Act, 2021 and international privacy standards, we only collect and process personal data when a lawful basis exists:

• Performance of a Contract / Pre-Contractual Steps: Processing is required to take steps at your request prior to entering into a purchase, sale, rental, or representation agreement.
• Statutory & Legal Obligations: Processing is required to comply with Belize law, including the Money Laundering and Terrorism (Prevention) Act and FIU reporting standards for real estate agents.
• Legitimate Business Interests: Operating an informative, secure, and responsive real estate consultancy platform without overriding your fundamental data protection rights.
• Explicit Consent: Where you have granted affirmative consent, such as opting into optional cookies or requesting specific property alerts.

6. Cookies & Tracking Technologies Policy

Our website uses cookies — small text files placed on your computer or mobile device — to ensure essential website functionality, enhance security, and remember your display preferences.

Types of Cookies We Use

Your Cookie Choices (Accept or Decline)

When you first visit our website, you are presented with a Cookie Consent Banner providing equal and transparent choices:

• Accept All: Enables standard site cookies and anonymous performance metrics.
• Decline: Blocks all non-essential and optional analytics cookies. Strictly essential cookies needed for website security and navigation remain active.

You can modify or revoke your cookie preferences at any time by clicking the Manage Cookie Preferences button in this section or in our website footer. You may also disable cookies through your browser settings, though doing so may affect certain interactive features (e.g. form submissions).

7. Third-Party Disclosures

We do not share your personal information with external parties except under the following strictly defined conditions:

• Legal Counsel, Title Examiners & Escrow Agents: When you enter a formal real estate transaction, we share relevant buyer/seller information with licensed Belizean attorneys, title examiners, and authorized escrow institutions strictly to conduct legal title conveyancing and execute purchase agreements with your prior authorization.
• Government Bodies & Lands Registry: To facilitate official title searches, land transfers, stamp duty assessments, and property registrations with the Belize Land Registry and the Ministry of Natural Resources.
• Statutory Law Enforcement & Regulatory Authorities: When legally mandated by formal process, court subpoena, or statutory reporting obligations under the Financial Intelligence Unit (FIU) of Belize.
• Technical Infrastructure Providers: Secure web hosting, secure email transport, and database maintenance providers who operate under written confidentiality and data processing commitments.

8. International Data Transfers

Because My Deal Real Estate serves clients countrywide in Belize as well as international buyers from the United States, Canada, Europe, and beyond, your personal data may be transmitted, processed, and stored across borders.

Whenever personal data is transferred internationally, we ensure appropriate safeguards are in place — including TLS/SSL encryption protocols, secure communication channels, and adherence to the principles of the Belize Data Protection Act, 2021.

9. Data Retention Periods

We retain personal information only for as long as necessary to achieve the specific purposes for which it was collected, or as mandated by applicable Belizean legislation:

• General Inquiries & Property Questions: Retained for the duration of our active communication with you, plus up to 24 months thereafter to assist with recurring property searches, unless you request earlier deletion.
• Transactional & KYC/AML Records: In strict compliance with Belize Financial Intelligence Unit regulations and anti-money laundering legislation, client identification and transaction records must be retained for a mandatory statutory period of not less than five (5) years following the completion of the transaction or termination of the business relationship.
• Server & Security Logs: Retained for 90 days for cybersecurity diagnosis, threat analysis, and access logging, after which they are routinely rotated and purged.

10. Information Security Safeguards

We employ rigorous technical, physical, and administrative measures to protect your personal information against unauthorized access, alteration, disclosure, accidental loss, or destruction:

• HTTPS / 256-Bit SSL Encryption: All data transmitted between your browser and our servers is encrypted using modern TLS cryptographic protocols.
• Anti-Spam & CSRF Defense: Form submissions incorporate honeypot fields and time-based anti-spam tokens to block unauthorized script injection and bot harvesting.
• Access Controls & Authentication: Access to client inquiry databases and portal management is restricted to authorized personnel using password-hashing standards (`bcrypt`) and secure session handling.
• Restricted Physical & Digital Storage: Physical compliance documents and digital records are stored in secure environments with restricted access.

11. Your Statutory Data Rights

Under the Belize Data Protection Act, 2021 and applicable international privacy frameworks, you have specific rights regarding the personal information we hold about you:

• Right of Access: You may request a copy of the personal data we hold about you and verify how it is being processed.
• Right to Rectification: You may request immediate correction of any inaccurate, incomplete, or outdated personal information.
• Right to Erasure (“Right to Be Forgotten”): You may request that we delete your personal information, provided that continued retention is not legally required under statutory Belize FIU anti-money laundering regulations or pending contractual claims.
• Right to Restrict Processing: You may request the temporary suspension of data processing under certain circumstances (e.g. while verifying accuracy).
• Right to Object: You may object to the processing of your data for direct marketing or based on legitimate business interests.
• Right to Withdraw Consent: Where processing is founded on consent (such as optional cookies), you have the right to withdraw that consent at any time without penalty.

To exercise any of these rights, please email your written request to our designated privacy contact at info@mydealrealestate.bz. We will acknowledge and respond to valid requests within thirty (30) days in accordance with the Belize Data Protection Act.

12. FIU & AML Regulatory Notice for Real Estate Clients

13. Policy Amendments

We may periodically revise this Privacy Policy to reflect changes in Belizean legislation, regulatory directives from the FIU or BCCAR, or improvements to our real estate services. Any updates will be published on this page with an updated “Last Updated” date. Significant changes affecting how your data is handled will be highlighted prominently on our website.

14. Contact & Data Inquiries

If you have questions, feedback, or requests regarding this Privacy Policy or wish to exercise your statutory data protection rights, please contact our team: